Shipping policy
SHIPPING POLICY
Effective Date: 13 August 2026
Last Updated: 13 August 2026
Thank you for shopping with BEACKO.
This Shipping Policy explains how we process and deliver orders placed through our Website.
1. SHIPPING LOCATION
BEACKO is based in Surat, Gujarat, India.
We currently ship to eligible locations within India based on courier availability and the shipping options displayed during checkout.
If international shipping is offered for a particular product, the applicable terms, charges and delivery information will be displayed at checkout.
2. ORDER PROCESSING
Orders are generally processed after successful payment confirmation or order confirmation for eligible payment methods.
Processing times may vary depending on:
- Product availability
- Order volume
- Weekends and public holidays
- Product-specific preparation requirements
- Other operational circumstances
3. DELIVERY ESTIMATES
Estimated delivery dates shown during checkout are estimates and are not guaranteed delivery dates.
Delivery time may vary according to:
- Delivery location
- Courier availability
- Weather
- Transportation conditions
- Public holidays
- Remote-area delivery
- Unexpected operational delays
4. SHIPPING CHARGES
Shipping charges, where applicable, will be displayed during checkout.
Free-shipping offers may be subject to minimum order values, specific products, locations or promotional conditions.
5. DELIVERY ADDRESS
Customers are responsible for providing accurate:
- Name
- House/building information
- Street/locality
- City
- State
- PIN code
- Mobile number
BEACKO is not responsible for delivery failure caused by an incorrect or incomplete address supplied by the customer.
6. FAILED DELIVERY
If a delivery attempt fails because the customer is unavailable, refuses delivery, provides an incorrect address or otherwise prevents delivery, additional shipping charges or return-to-origin procedures may apply where permitted.
7. DAMAGED PACKAGES
Customers should inspect packages upon delivery where reasonably possible.
If a package appears seriously damaged, customers should document the condition with photographs or video and contact BEACKO as soon as possible.
8. MISSING OR WRONG PRODUCTS
If you receive:
- A wrong product
- A missing product
- A materially damaged product
please contact us promptly with your order number and supporting photographs/videos where requested.
We will review the issue and provide an appropriate resolution under our Refund & Cancellation Policy and applicable law.
9. DELIVERY DELAYS
BEACKO is not responsible for delays caused by events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, strikes, government restrictions, courier disruptions or other unforeseen circumstances.
10. ORDER TRACKING
Where tracking is available, tracking information may be provided through the Website, email, SMS, WhatsApp or the relevant logistics provider.
11. CONTACT
For shipping-related questions:
Email: beacko.india@gmail.com
Phone / WhatsApp: +91 9737421819
BEACKO
Surat, Gujarat, India
© 2026 BEACKO. All Rights Reserved.